Service Agreement
This Service Agreement ("Agreement") is entered into between EuroVisa Experts ("Consultant") and the undersigned client ("Client") for the provision of immigration consultancy services.
1. Scope of Services
The Consultant agrees to provide the following services (select applicable):
2. Fees and Payment
Total Service Fee: € ______________
Payment Schedule:
Government application fees, translation costs, and third-party expenses are not included in the service fee and shall be paid separately by the Client.
3. Client Responsibilities
The Client agrees to:
- Provide complete, accurate, and truthful information and documentation.
- Respond promptly to requests for information or additional documents.
- Notify the Consultant of any changes in circumstances that may affect the application.
- Pay all fees as outlined in this Agreement.
- Comply with all applicable laws and regulations.
4. Consultant Obligations
The Consultant agrees to:
- Provide professional immigration advice and guidance.
- Prepare and review application documents with due diligence.
- Communicate with immigration authorities on behalf of the Client (where authorized).
- Maintain confidentiality of all client information.
- Provide regular updates on application status.
5. No Guarantee of Outcome
The Client acknowledges that the Consultant does not guarantee the approval of any visa application. Final decisions rest solely with immigration authorities. The Consultant shall not be liable for any refusal or delay caused by factors outside their control.
6. Refund Policy
All service fees are non-refundable once work has commenced on the Client's case, except as required by law. Government fees and third-party costs are non-refundable unless the respective authority provides a refund.
7. Termination
Either party may terminate this Agreement with written notice. Upon termination, the Client remains responsible for fees for services already rendered. The Consultant will provide copies of the Client's file upon request, subject to any outstanding fees.
8. Confidentiality
The Consultant shall maintain strict confidentiality of all client information and shall not disclose such information to third parties except as necessary to provide services, comply with legal obligations, or with client consent.
9. Limitation of Liability
To the maximum extent permitted by law, the Consultant's total liability shall not exceed the total service fees paid by the Client under this Agreement. The Consultant shall not be liable for any indirect, incidental, or consequential damages.
10. Governing Law
This Agreement shall be governed by the laws of Germany. Any disputes shall be resolved in the courts of Berlin, Germany.
For EuroVisa Experts:
Authorized Signature
Name & Title
Date
For Client:
Client Signature
Full Name (Please print)
Date
By signing this Agreement, the Client acknowledges having read, understood, and agreed to all terms and conditions contained herein.